How can we help you?

ShackFinder holds your security, privacy, and any information under lock and key. Our engine was built from the ground up with security in mind; we require all tenant profiles be verified through two-factor authentication so we know you are talking to a real person. Any privileged or financial information you enter into Shackfinder.ai will not be shared with anybody, ever.

Creating a listing is free and easy, most people are finished within a few short minutes! To post;

1. Go to the 'List a Home' page

   Click Here to visit the List a Home page, and select which type of listing you have Single Unit List or Multi Unit Listing

2. Fill out the listing details

   The more information you provide, the more likely you are to find a qualty tenant. When you are done, click Continue.

   * If you are not currently signed-in you will be promted to Sign-in or Sign-up

3. Add images

   Click the Add Images button and select as many images as you like. Once you have the photos selected click Update to upload the images to the listing.

   Once the photo's are uploaded, you can sort what order they appear in, if they are not in the order you would like. Simply drag them to the order you would like them to appear in. If you have changed the order, ensure you click the 'Update' button before you activate the listing.

   * All listings require photo's to show up on ShackFinder search results, any listing without images will not be shown.

4. Activate listing

   Once you have the photo's uploaded and sorted out you can now activate the listing by clicking Activate Listing on the Add & Sort Images page.

   That's It! The listing is now Active!

   But wait... You want the listing to stand out don't you? After the listing has been Activated, we'll give you the opportunity to promote the listing. Don't worry, if you don't feel thats right for you, you are more than welcome to click Not at this time and there's no hard feelings from us.

You can promote a listing at any time when it's active & available for rent. With a listing promotion you'll get way more matches! To start promoting a listing, follow these steps;

1. Go to the Profile page

   Click Here to visit the current Profile page.

   * If you are not currently signed-in you will be promted to Sign-in or Sign-up
2. Select the listing you want to promote

   From the Listings panel select the listing you want to promote.

   If the listing you would like to promote isn't visible on the short list of recent listings. You can locate the listing on the main Listings page for the current profile by clicking the panel's title bar. Find the listing you'd like to promote, and click [ Manage ]

   * Still having a hard time finding the listing? Use our search tools at the top of the listing page to search by keyword, or filter listings by their status (Active/Rented/All Listings) in the Listing Status drop down list.
3. Choose a premium promotion period

   If the listing is active and available for rent, you will see a section titled Promote This Listing.

   In this section you will see the currently available promotions describing each of their features as well as its current price point. Select the promotion that you would like to proceed with by clicking [ Promote Now! ]

   This will bring you to the current profiles Item Cart

4. Pay for the promotion

   In the current profiles Item Cart you will find all the items that you have added to the cart along with its title, description and price. At the bottom of the item list you will find the subtotal before tax, the total GST/HST for the items, and the order total with applicable tax included.

   Below the itemized list you will see billing information where you can add/edit both the billing address and billing card you wish to use.

   Once you have the billing information updated you can click [ Proceed to Checkout ]

   Before we process the payment we give you one last opportunity to review the order and ensure it is accurate. If you are happy with information on the order screen you can click [ Process Payment ] to finish the transaction.

   * If there are any hickups on the way for missing details or errors in the transaction you will be alerted to the issue before you can continue.
5. Sit back and let ShackFinder work its magic

   Congrats, the listing has been successfully promoted. You can check on the status of the promotion at any time from the listings management page.

** Note that only Active Listings that are Available for Rent can be promoted.

We do indeed! Once created, the listing will be available to edit, mark rented, or archive for the next time you need to advertise the property.

At the successful conclusion of a purchase order, a receipt is automatically sent to the email address that is connected to your billing contact. If you ever need a copy of an invoice for a purchase order you've made through ShackFinder, you can find it following these steps;

1. Go to the Billing page

   Click Here to visit the current profiles Billing page.

   * If you are not currently signed-in you will be promted to Sign-in or Sign-up
2. Open the Invoice

   You can locate the invoice by date or invoice reference code, and click on it to open the invoice

3. Email the Invoice

   You can send a new email copy of the invoice by clicking [ Send to Billing Email ]

   * If you are not currently signed-in you will be promted to Sign-in or Sign-up

ShackFinder holds your security, privacy, and any information under lock and key. Our engine was built from the ground up with security in mind; we require all listings be verified through two-factor authentication so we know you are talking to a real person. Any credentials and credit information you share will not be shared with anybody without your permission.

ShackFinder is an easy to use, easy to search, easy to match rental site. Simply enter your location, click the search filter icon to enter your desired search parameters, and you are ready to find and connect with landlords all over the country!

ShackFinder knows how much of a pain it can be when you have to re-enter your search criteria, thats why we created an easy to use saved search function. To try it, all you have to do is create your profile, click the search icon at the top right, and save your search.

ShackFinder wants you to be the first to know when a suitable property gets listed, thats why we offer our new listing notification alerts. To set one up, all you have to do is create your profile, save your search, and click the bell icon on any search page in the map or list view. You’ll be prompted for how frequently you’d like to be updated about listings from the current saved search. Select between; Never, As soon as possible, Hourly, and Daily. When you have any frequency other then 'Never' selected for an of your saved searches, the bell icon with be filled in.

Our team wants to learn about your business! You can Click Here to get in touch and a member of our client success team will reach out within 24 hours to discuss a custom package that suits your needs!